About us

A little about our team

Wecome to

Bespoke Fire and Flue

Bespoke Fire & Flue Services specialises in made to measure decorative fuel effect fires to suit a vast range of baskets or "hole in the wall" settings. We work together with some of the top interior designers, architects and contractors in London. We pride ourselves on providing the best possible service; reliability, discretion and cleanliness are assured.

Our range of services has expanded to cover all aspects of fireplace works from start to finish, offering our clients a “one stop shop”. Not only for gas fires but also solid fuel fireplaces and stoves and flueless fires.

Our phone lines are open from 9am to 5pm Monday to Friday. We are a small family run business and our office staff have worked many years in the business and offer a professional and knowledgeable service.

WHAT WE BELIEVE

Our philosophy

We have been building an outstanding reputation for being London’s leading Fire and Flue specialist. Our desire to push for fresh, innovative and creative solutions, combined with our ability to deliver on those critical projects has resulted in us becoming the preferred contractor of choice for many of London’s leading building contractors. Delivering on critical high profile and prestigious projects within London is our speciality. Our aspiration is to deliver a commitment to craftsmanship that is second to none, therefore helping us to establish ourselves as a leading partner with all the luxury and high end fireplace manufacturers and suppliers.

OUR SERVICES

Service / Experience / Delivery

Lisa has over 20 years experience in the industry and formed Bespoke Fire and Flue Services in 2011.
Our reputation for delivery no matter how large or complicated the project has helped us to a year on year growth. This is cemented by our in depth and comprehensive knowledge within the marketplace, and demonstrated by an average of 15 years’ experience across all of our specialist installation teams.
It's all about QUALITY

Bespoke Fire & Flue Services Ltd

At Bespoke Fire & Flue Services, it's all about quality. We know that to survive in a competitive world like we have today, you are only as good as your last project. That is why we are strongly focused on not just the products, but the way in which we manage the entire project from inception to commissioning and beyond. There can be so many things that can go wrong if things aren't managed correctly. That is why over the past 23 years we have developed as a business to the point where we have been able to provide ALL elements required for the installation of a new fireplace in-house. Relying on multiple companies to come together in a co-ordinated fashion, without someone knowledgeable leading, puts the project at risk. That is why we become the sole point of responsibility for delivering the fireplace. We are able to provide you with design and consultancy prior to any installation. We can supply ALL the materials required, no matter what type of fire and flue you decide on. We then install and commission with our certified engineers, providing you with all the required certificates as part of the package. We even provide servicing and maintenance off into the future, where most just want to install. For us, it's all about being the best.

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