Service

Maintenance

Servicing Fires.

Servicing gas fires is a must. Gas fires unfortunately require regular servicing in order for them to be reliable and work correctly. If you are lucky enough to have a solid fuel fire, then soot will be an issue, and therefore sweeping is recommended at least twice a year, but could be more frequently depending on how often you use the fire.

Gas fire flues do require sweeping. When sweeping a flue for a gas fire, it is not soot that we are looking to remove, but more a case of checking that the flue has not been blocked in any way. You would be amazed as to the effect that a spiders web can have on the draw from a flue.

If you are a landlord, then you MUST obtain a CP12 by having your fire serviced and flue swept annually.

Gas Fires Service and Repairs

Bespoke Fire and Flue Services offer a full maintenance and repair service for gas fires whether you have had your gas fire installed by us or others. In order to ensure your gas fire gives you many years of pleasure and use, the appliance should be serviced annually. If you are a landlord it is compulsory to have your gas fire checked and have a Gas Safe, safety certificate issued.
It is also important that a working chimney is swept annually on an open gas fire, even though they do not produce a large amount of soot, the flue must be clean, as even cobwebs can stop a flue working correctly.
If your fire should breakdown for any reason we will arrange for an engineer to come out diagnose the fault, make repairs and order parts where necessary, this service is not restricted to existing customers.

Solid fuel Stoves Service

Stoves need to be serviced too as per the manufacturers instructions this should be carried out regularly. We offer this service along with sweeping of the flue flue which should be carried out at least once a year and sometime more depending on use.

Sweeping

We will sweep flues for both gas fires and solid fuel fires and arrange integrity testing, to ensure that not only the flue is clear, but to make sure it is passes to regulations, and is safe. We have specialist equipment for sweeping lined flues that ensures no damage occurs when sweeping. It is important to note that if your flue has been lined, the warranty on the liner is only valid if you have maintained the flue/s annually, by sweeping and have copies of the reports.

Service and Maintenance Contracts

For commercial clients, whether it be one fire in a restaurant or multiple fires in an apartment complex, we offer service and maintenance contracts. We work with large letting agents and Restaurant chains to maintain their fireplaces in London and the Home Counties. For large hotels and apartments we work with you to make this process work as smoothly as possible with regards to access.
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